Terms of Service
The terms that govern your use of the Chembull platform
Last updated: August 2026
1. Acceptance of Terms
By accessing or using Chembull.com (the "Platform"), operated by Ningbo Zhidian Information Technology Co., Ltd. ("Chembull", "we", "us"), you agree to be bound by these Terms of Service. If you use the Platform on behalf of a company, you represent that you are authorized to bind that company to these terms. If you do not agree, please do not use the Platform.
2. About Our Services
Chembull is a B2B e-commerce platform for the global plastics industry, providing product and supplier indexing, ChemAI-assisted search, inquiry and quotation services, and related supply-chain information services.
The supplier and grade information provided on this Platform is for industry indexing reference only. We are not an official agent of any third-party brand, and the displayed content does not constitute a sales offer or an agency relationship. Product authenticity, pricing, and availability are subject to the actual supplier.
3. Account Registration
- You must provide accurate and complete business information when registering and keep it up to date.
- You are responsible for all activities under your account and for keeping your login credentials confidential.
- The Platform is intended for business users; you must be of legal age to form a binding contract in your jurisdiction.
4. Inquiries, Quotations, and Transactions
- Inquiries and quotation requests submitted through the Platform are non-binding expressions of interest.
- Any quotation, price, or availability information is an invitation to negotiate, not a binding offer, unless and until a formal sales contract is signed by the relevant parties.
- Where a transaction is concluded, the rights and obligations of buyer and seller are governed by the separate sales contract between them.
5. Intellectual Property
The Platform's design, text, graphics, logos, and software are the property of Chembull or its licensors and are protected by applicable intellectual property laws. Third-party trademarks, brand names, and grade designations displayed on the Platform belong to their respective owners and are shown for identification and indexing purposes only. You may not copy, scrape, or redistribute Platform content without our prior written consent.
6. Acceptable Use
You agree not to:
- Submit false, misleading, or fraudulent inquiries or information.
- Use automated means to scrape, crawl, or bulk-download Platform content without permission.
- Interfere with the Platform's operation, security, or other users' access.
- Use the Platform for any unlawful purpose or in violation of applicable export-control or trade-sanction laws.
7. Disclaimers
The Platform is provided on an "as is" and "as available" basis. While we strive for accuracy, we make no warranty that product parameters, TDS data, prices, inventory, or supplier information displayed are complete, accurate, or current. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
8. Limitation of Liability
To the maximum extent permitted by law, Chembull shall not be liable for any indirect, incidental, consequential, or punitive damages, or for any loss of profits, data, or business opportunities arising from your use of the Platform or reliance on information displayed on it. Our aggregate liability shall not exceed the fees, if any, you paid to us for the relevant service in the twelve months preceding the claim.
9. Indemnification
You agree to indemnify and hold Chembull harmless from any claims, losses, or expenses arising out of your violation of these Terms, your misuse of the Platform, or your infringement of any third-party rights.
10. Governing Law and Disputes
These Terms are governed by the laws of the People's Republic of China. Any dispute arising from or relating to these Terms or the Platform shall first be resolved through friendly negotiation; failing that, it shall be submitted to the competent people's court at our place of registration in Ningbo, Zhejiang Province.
11. Changes to These Terms
We may revise these Terms from time to time. The updated version will be posted on this page with a revised date. Your continued use of the Platform after the update constitutes acceptance of the revised Terms.
12. Contact Us
For questions about these Terms of Service, please contact us at .